Department actively works to resolve online draw application issues

The Arizona Game and Fish Department continues to work to reconcile problems that some big game draw hopefuls may have encountered when applying online in the 24 hours prior to the application deadline.

There were some instances where people applying online completed their application but did not receive a confirmation page or confirmation number. Customers who experienced this situation may be wondering if they have a valid application in the draw.

Those applications were directed to a “pending file.” The Arizona Game and Fish Department is continuing to check each application in the pending file and contact those people to ensure that they will have a completed application in the draw.

Customers can verify their online application was received, or can review the information they submitted, by visiting azgfd.gov/draw and clicking on the “Click here to review your 2006 fall big game hunt application” link. Applicants can access their information on this secured page by entering either their department ID number, social security number, or first and last name, and then entering their date of birth. The system will let individuals access their information for any application on which their name was submitted.

There were also some instances where customer credit cards were charged more than once. Although this was not a common occurrence, applicants are advised to check their credit card statements. The department is aggressively working to reconcile any instances where this happened.

The department advises people who can’t access their application information in the system, or those whose credit card has been charged more than once, to please contact the department at (602) 942-3000 and ask the operator for the draw section.

We apologize to our customers for any inconvenience you experienced, and appreciate your understanding and continued support.